Transferring your rights under your policy to someone else.

The person or persons you have nominated to receive the funds paid from an insurance policy.

The amount we will pay if we approve your claim.

A request made by you or your beneficiary for payment of the benefits provided by the insurance contract.

A request made by you or your beneficiary for payment of the benefits provided by the insurance contract.

During the cooling-off period, you are able to cancel your policy and get a refund of any premium you have paid (unless you have made a claim).

A disease or state in which death is possible or imminent.

Financial services advice that does not take into account your personal circumstances and needs.

Insurance for events such as involuntary job loss (e.g. retrenchment) or loss of income due to injury or illness.

Proceeds from your insurance claim paid as a single sum of money once only, which serves as complete payment.

A discount applied to your premium rewarding you for not having made a claim against your policy.

Financial services advice that takes into account your personal circumstances and needs.

The price you pay for your insurance policy. Depending on the type of product you hold, this can be paid monthly, annually or as a one-off payment covering a set period of time.

A document that outlines the features, benefits, exclusions, terms and conditions of a product. It is important to consider this document before deciding whether or not to acquire a financial product.

An active and progressive disease, which cannot be cured. Check your policy regarding details of excluded illnesses and conditions.