Making a GE Money Car Insurance Claim

 
Straightforward Claims Process

If you have to make a claim on your GE Money car insurance policy, it has been made simple for you with a straightforward, stress-free claims process so you can get back on the road as quickly as possible.

 

To make a claim, simply call the car insurance claims hotline on 1300 885 996 and one of the helpful claims staff will assist you with lodging your claim. They will also walk you through the claims process so you have a clear understanding of exactly what will happen after you lodge your claim and the timeframes involved.

 

To ensure your claim is managed as efficiently as possible, please try and have the following information ready when you call.

  • Your GE Money car insurance policy number
  • Details of the accident
  • Details of all other cars involved
  • Details for any other drivers involved and the name of their insurer
  • The police report number

Note: Please lodge your claim first and arrange an appointment before visiting one of the, or your nearest, assessment centres.

 

NSW

Parramatta

5/175-179 James Ruse Drive

Rosehill NSW 2142

       
 
QLD

Enoggera

58 Pickering Street

Enoggera QLD 4051

     

Macgregor

Unit 3, 547 Kessels Road

Macgregor QLD 4109
 
VIC

Melbourne

1/60 Keilor Park Drive

Keilor East VIC 3033

     

Mulgrave

1/3 Dunlop Road

Mulgrave VIC 3170
Make a claim
  • Call us on 1300 885 996
    Mon-Fri (8am - 7pm EST)
    Sat (8am - 2pm EST)

This insurance is offered by GE Capital Finance Australasia Pty Ltd., GE Personal Finance Pty Ltd and GE Automotive Financial Services Ltd (together "GE Money") as authorised representatives of A&G Insurance Services Pty Ltd (AFSL 241411) ("AGIS"). AGIS arranges the insurance on behalf of the insurer,Auto & General Insurance Company Limited. AGIS pays GE a commission which is a percentage of your premium. Because we don't know your financial situation, objectives or needs we can't advise if this insurance will suit you. You should consider your needs and read the Financial Services Guide (FSG) and Product Disclosure Statement (PDS) before making a decision to buy insurance. To download a copy of the FSG and PDS click here. Not available in NT.