Frequently Asked Questions
How do I pay my account?
Your GE Money MasterCard offers a number of options for you to pay your account each month. You can pay your GE Money MasterCard account by Direct Debit, BPAY®, mail or at any Australia Post outlet.
Where is my GE Money MasterCard accepted?
- Over 508,000 merchant locations throughout Australia
- Over 15 million locations throughout Asia and the Pacific
- Over 28 million locations worldwide
- Any EFTPOS/ATM displaying MasterCard® logo
Can I use my GE Money MasterCard overseas?
Yes, you can use your GE Money MasterCard wherever MasterCard is accepted anywhere around the world. There are over 23 million locations worldwide where MasterCard is accepted.Can I withdraw cash from my GE Money MasterCard?
Yes, you can use your GE Money MasterCard to withdraw cash from any Automatic Teller Machine (ATM) where you see the MasterCard logo at over 900,000 ATM's worldwide.* You can also withdraw cash over-the-counter at any bank or financial institution where you see the MasterCard logo.Can I manage my account online?
Yes, the GE Money MasterCard Online Service Centre allows you to manage your account 24 hours a day. This service allows you to check your account status and transaction history, maintain your account profile and request a credit limit increase. It also allows you to grant access to your additional cardholders, enabling them to manage the account too.What is the Online Service Centre?
The Online Service Centre is a facility allowing you to manage your account online, 24 hours a day. Register here.How can I request a credit limit increase on my GE Money MasterCard?
Simply log into our GE Money MasterCard Online Service Centre, which is available 24 hours a day at no cost to you. Enter the new credit limit into the Credit Limit Increase page and if approved, your increase will take place immediately. To register for the Online Service Centre click here.Alternatively you may request to have the Credit Limit Increase Request Form mailed to you. Simply call our Customer Solutions team on
1300 882 289.
If your personal circumstances have changed, and you wish to decrease your credit limit, please contact our Customer Solutions team on
1300 882 289.
Can I have an additional cardholder on my account?
If you'd like your partner or another family member to enjoy the convenience of your GE Money MasterCard, you can have up to 9 additional cards at no extra cost. With all the cards on the one monthly statement, it's easy to track shopping and expenses.How can I avoid late fees on my account?
Always make sure your minimum monthly payment is made on time. For more information on how to avoid fees click here.Are there any countries where I can't use my card?
Yes, your card will not be accepted in Cuba, Sudan, North Korea, Burma and Iran. This information is correct as at 18 April 2008.
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Approved applicants only. Conditions fees and charges apply. Interest rates are current as at and are subject to change.
Credit provided by GE Finance Australasia Pty Ltd (ABN 88 000 015 485), trading as GE Money.