Fees and Charges
At GE Money we're committed to educating our customers about our fees and charges. An important part of this is letting you know about some of the options available to help you reduce or avoid fees altogether.
General tips
- Keep track of your available credit by using the Online Service Centre or by calling 1300 734 013.
- If your circumstances change, so can your credit limit. If you'd like to review your current limit, simply call us on 1300 734 013.
How can I avoid paying late and over-limit fees?
- Avoid over-limit fees by regularly checking your available credit and not spending more than this.
- Avoid late fees by ensuring you've paid at least your minimum payment before the due date.
- Pay special attention when using payment methods such as BPay and personal cheques, which can take between 3 – 5 business days to process.
- Make sure you have sufficient funds in your account so all direct debits and other scheduled payments can be made.
Below is a summary of your fees and charges. For a more detailed explanation, please refer to your Contract Documents.
| Purchase annual percentage rate The interest you pay on purchases. | 18.49% p.a. |
| Cash purchase annual percentage rate | 19.99% p.a. |
| Annual fee The cost per year for your GE Money eco MasterCard. | $49 |
| Cash advance fee Charged when you withdraw cash from an ATM or over the counter. | Greater of $1.95 or 3% of the cash advance amount |
| Interest free days The number of days that no interest will be charged on the purchases you make. | Up to 55 days |
| Over-limit fee This is incurred when a purchase takes your balance over your credit limit. | $35 |
| Late fee This applies if you don't make the whole of the minimum payment by the due date shown on your statement. | $35 |
| Cheque dishonour fee This is applied if a cheque payment is rejected by the paying bank. | $10 |
| Direct debit dishonour fee This is applied if a direct debit is rejected by the paying bank. | $2.50 |
| Australia Post payment fee This is applied when you make payment at an Australia Post outlet. | $1.50 |
| International ATM fee Charged each time you withdraw cash from an automatic teller machine outside Australia. | $4 in addition to the cash advance fee |
| International (OTC) fee Charged each time you withdraw cash outside Australia from over of the counter. | $5 in addition to the cash advance fee |
| International transaction fee Charged when you withdraw cash or make a purchase outside of Australia. | 3% on all purchases and cash |
| Replacement card fee Charged when you replace your card through loss, theft or damage. | $10 |
| Trace fee If you move, you need to let GE Money know your new address. If your monthly payment is late and we have to trace where you’ve moved to, you’ll be charged a Trace Fee. | $30 |
| Voucher retrieval fee If you wish to dispute a purchase, you can request a copy of the purchase receipt. No fee will be charged if you didn't approve the purchase. | $7 |
| Repeat statement fee Charged when you request a copy of your statement (the fee is waived if you didn't receive the original statement) | $7 |
